A2Z Care Plus Services

About A2Z Care Plus Services

A2Z Care Plus Services is a registered NDIS provider with its head office in Coopers Plains, Brisbane. Its website names Brisbane, Redlands, Ipswich, Toowoomba, the Gold Coast and the Sunshine Coast as the areas it currently serves. The legal entity is A2Z CARE PLUS SERVICES PTY LTD, an Australian private company (ABN 96 640 311 655) active on the ABR since April 2020.

The Commission holds fifteen registration groups for this ABN and lists nineteen outlets. The twelve services below are the ones the provider's own website names as supports it delivers, matched to the registration groups that cover them; the other three groups the register holds are recorded underneath.

The website describes in-home support from support workers and nurses, support for people with high or complex needs, and accommodation through SIL, SDA and short-term stays.

Services A2Z Care Plus Services provides

The Commission holds fifteen registration groups for this ABN. The twelve services below are the ones A2Z Care Plus Services' own website names as supports it delivers, each matched to the registration group that covers it.

• Supported Independent Living (SIL) — day-to-day support in shared or supported homes (see registration conditions below)
• Specialised Disability Accommodation (SDA) — specialist housing for participants with very high support needs
• Short Term Accommodation (STA) and respite — short supported stays (registration group: Daily Tasks/Shared Living)
• Assistance with personal activities — personal care and daily routines
• High intensity support — personal care for participants with complex support needs
• Community nursing — nursing support at home
• Household tasks — help with tasks around the home
• Community access and social activities — support to take part in the community
• Life skills development — building skills for independent living
• Support with life stage transitions — help through major changes in living or support arrangements
• Travel and transport assistance — help getting to appointments and activities
• Plan management — managing NDIS plan payments and budgets

The register also holds three further groups for this ABN that the website does not describe as services: Accommodation/Tenancy, Group/Centre Activities, and Innovative Community Participation. If you need one of these, ask A2Z Care Plus directly whether they currently deliver it. The website also mentions hospital-to-home discharge support and aged care; aged care is outside the NDIS and is not covered by this listing.

Registration conditions

Three conditions are recorded on this provider's registration by the Commission. They are reproduced below as the register records them; the only change is one apostrophe, which the register's text renders as a question mark:

1. “A variation condition is imposed for the assessment of Module 5A: Assistance with SIL. The audit must be conducted as part of the provider's mid-term audit which must commence no later than 18mths after the date of registration.”

2. “A condition has been imposed, for providers of 0107 Assistance with daily personal activities, for risk assessment of participants who choose to be supported by a single worker.”

3. “A condition is imposed for assessment of the remaining elements of a Supplementary Module to be conducted three months after service delivery has commenced on the following classes of support: 131”

These set audit and risk-assessment requirements on specific supports, including when the SIL module audit must take place. The Commission's page for A2Z Care Plus holds the current version.

What to ask before choosing an NDIS provider

Ask which of your supports they can deliver in your area, and how soon. A2Z Care Plus lists a number of locations on the register, so ask which team would support you.

For SIL and SDA, ask about the specific house, its housemates and the staff roster, and ask about SIL and SDA pricing separately — the two are funded under different rules, and a participant may be funded for one and not the other.

If you are thinking of using the same organisation for plan management and for direct supports, ask how they keep those roles separate. For a registered provider, complaints can also go to the NDIS Quality and Safeguards Commission.

NDIS supports in Brisbane

A2Z Care Plus's head office is in Coopers Plains, on Brisbane's south side. Its website names Brisbane, Redlands, Ipswich, Toowoomba, the Gold Coast and the Sunshine Coast as current service areas.

Comparing a few providers is worth the time, especially for supports where continuity of the individual worker or house matters as much as the organisation.

Quick info

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This listing has been claimed by A2Z Care Plus Services. Business (ABN) and NDIS registration verified by ProviderScout.

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