Connex Care

About Connex Care

Connex Care is an NDIS-registered provider based in Coburg, Victoria, serving participants across Outer Eastern Melbourne. They offer 6 types of support including behaviour support, psychosocial recovery coaching, sda and more.

Services Connex Care provides

• Behaviour support
• Psychosocial recovery coaching
• SDA
• Support coordination
• Support worker
• Transport

NDIS Commission register record

Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.

Approved to deliver

• Assistance with daily personal activities
• Assistance with daily life tasks in a group or shared living arrangement
• Assistance with daily personal activities (high intensity)
• Assistance with life stage transitions
• Innovative community participation
• Community nursing care
• Development of daily living and life skills
• Household tasks
• Participation in community, social and civic activities
• Assistance to access and maintain employment or higher education
• Supported independent living
• Assistance with travel and transport arrangements
• Group and centre-based activities

The Commission holds this registration under Sab Care Pty Ltd. Search the register by ABN rather than business name — trading names and registered entity names often differ.

Approval covers the support types listed above. It is not a statement that Connex Care currently offers all of them, or has availability. How we check listings.

Source: NDIS Commission provider register, snapshot 2 August 2026.

Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.

Understanding behaviour support under the NDIS

Behaviour support practitioners work with NDIS participants whose behaviour of concern affects their safety, quality of life, or ability to participate in their community. The role involves understanding why behaviour occurs and developing strategies that address the underlying causes rather than simply managing the behaviour itself.

The process typically begins with a functional behaviour assessment — a structured evaluation of what triggers the behaviour, what maintains it, and what the person may be communicating through it. From this assessment, the practitioner develops a positive behaviour support plan (PBSP) that outlines proactive strategies, environmental modifications, and teaching new skills to replace behaviours of concern.

If a behaviour support plan includes any restrictive practices — such as environmental restrictions, seclusion, chemical restraint, or physical restraint — the NDIS Quality and Safeguards Commission has strict requirements. The practitioner must be registered with the Commission, the use of restrictive practices must be reported, and there must be a plan to reduce and eliminate their use over time. These requirements exist to protect participants’ rights and ensure restrictive practices are used only as a last resort.

Behaviour support is not a short-term intervention. A typical engagement runs six to twelve months and involves working closely with the participant, their family or carers, support workers, and sometimes schools or day programs. The practitioner provides training and coaching to everyone in the participant’s support network, not just the participant themselves. This is critical because behaviour doesn’t happen in isolation — it occurs within environments and relationships.

When choosing a behaviour support practitioner, look for someone registered with the NDIS Quality and Safeguards Commission who has experience with the specific behaviours and disability type involved. Ask how they approach restrictive practice reduction, how often they’ll review and update the plan, and how they measure progress.

NDIS supports in Outer Eastern Melbourne

The Outer Eastern Melbourne service district covers 173+ suburbs and hosts 957+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including Connex Care travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.

Most participants in Outer Eastern Melbourne access a mix of services — commonly support worker, sda and physiotherapy. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.

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