Helpie
About Helpie
Helpie is an NDIS-registered provider based in Mascot, New South Wales, serving participants across Sydney. They offer 5 types of support including occupational therapy, physiotherapy, psychology and more.
Services Helpie provides
- Occupational therapy
- Physiotherapy
- Psychology
- Speech pathology
- Support worker
NDIS Commission register record
Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.
Approved to deliver
- Assistance with daily personal activities (high intensity)
- Assistance with daily personal activities
- Group and centre-based activities
- Assistance with travel and transport arrangements
- Vision equipment
- Community nursing care
- Participation in community, social and civic activities
- Assistance with daily life tasks in a group or shared living arrangement
- Household tasks
- Development of daily living and life skills
- Therapeutic supports
- Supported independent living
- Assistance with life stage transitions
- Exercise physiology and personal well-being activities
Approval covers the support types listed above. It is not a statement that Helpie currently offers all of them, or has availability. How we check listings.
Source: NDIS Commission provider register, snapshot 2 August 2026.
Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.
Understanding occupational therapy under the NDIS
Occupational therapists help NDIS participants build independence in everyday activities — from getting dressed and preparing meals to accessing education, employment, and community life. The ‘occupation’ in occupational therapy refers to any meaningful activity, not just work.
The NDIS rate for occupational therapy is $193.99 per hour. A typical initial assessment takes one to two hours and involves evaluating the participant’s functional capacity across their daily environment. The OT then prepares a report with recommendations that may include therapy goals, equipment suggestions, home modifications, or strategies for managing daily tasks more independently.
For children, paediatric OT often focuses on fine motor skills, sensory processing, handwriting, self-care routines, and school participation. For adults, the focus tends to shift toward workplace adjustments, driving assessments, home modification recommendations, and managing the effects of progressive conditions. OTs who work with specific age groups or disability types will have different skill sets, so it’s worth asking about a practitioner’s specialisation.
OT assessments and reports play a critical role in NDIS funding decisions. When your plan comes up for review, your OT’s functional assessment provides evidence for the level of support you need. A thorough assessment from an experienced OT can be the difference between adequate funding and a shortfall. Many OTs also provide evidence for assistive technology funding, home modification applications, and Specialist Disability Accommodation eligibility.
Home visits are common in occupational therapy, as the therapist needs to see how you function in your actual environment. Travel charges under the NDIS are capped and must be agreed in your service agreement before the visit. If you live in a regional or remote area, some OTs offer telehealth for follow-up sessions, though initial assessments are typically done face-to-face.
NDIS supports in Sydney
The Sydney service district covers 209+ suburbs and hosts 1223+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including Helpie travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.
Most participants in Sydney access a mix of services — commonly support worker, physiotherapy and transport. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.
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