Ordinary Life Community Services
About Ordinary Life Community Services
Ordinary Life Community Services is an NDIS-registered provider based in Kensington, Victoria, serving participants across North Eastern Melbourne. They offer 2 types of support including occupational therapy and support coordination. Ordinary Life is an NDIS service provider in Melbourne that can help you get the most out of your NDIS plan. Get in touch!
Services Ordinary Life Community Services provides
- Occupational therapy
- Support coordination
NDIS Commission register record
Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.
Approved to deliver
- Assistance with life stage transitions
- Support coordination
Approval covers the support types listed above. It is not a statement that Ordinary Life Community Services currently offers all of them, or has availability. How we check listings.
Source: NDIS Commission provider register, snapshot 2 August 2026.
Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.
Understanding occupational therapy under the NDIS
The single most consequential output of an NDIS occupational therapy engagement is often the functional capacity assessment report — a document that becomes the evidentiary spine of your plan reviews, equipment funding requests, home modification applications, and Specialist Disability Accommodation eligibility submissions. A thorough functional capacity assessment from an experienced OT can mean the difference between funding that meets your needs and a plan that leaves you under-resourced for two years.
When choosing an OT, ask to see a (de-identified) sample of their NDIS report writing. Reports that NDIA planners actually use to justify funding tend to share specific characteristics: they describe functional impact in concrete terms (not diagnoses), they tie each support recommendation to a specific functional limitation, they reference standardised assessment tools (Functional Independence Measure, Vineland, AMPS, COPM as appropriate), and they avoid jargon that planners can't operationalise. OTs who only write reports for clinical handover and not for funding contexts often produce documents that don't move the needle at plan review.
For paediatric OT, the focus is typically fine motor skills, sensory processing, handwriting readiness, self-care routines and school participation. Adult OT skews toward workplace adjustments, driving assessments, home modifications and adaptive strategies for progressive conditions. Specialisation matters — ask about caseload composition by age and disability type.
Home visits are usually essential for any environment-related goal (mobility, transfers, kitchen safety, bathroom access). The NDIS price guide ($193.99/hr base rate) caps travel charges; these must be agreed in writing before the visit. For follow-up therapy sessions, telehealth is increasingly accepted and can improve access for regional participants.
NDIS supports in North Eastern Melbourne
The North Eastern Melbourne service district covers 111+ suburbs and hosts 573+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including Ordinary Life Community Services travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.
Most participants in North Eastern Melbourne access a mix of services — commonly support worker, sda and transport. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.
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