Polcare

About Polcare

Polcare is an NDIS-registered provider based in Mount Waverley, Victoria, serving participants across Inner Eastern Melbourne. They offer 2 types of support including sda and support worker.

Services Polcare provides

• SDA
• Support worker

NDIS Commission register record

Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.

Approved to deliver

• Assistance with daily personal activities
• Assistance to access and maintain employment or higher education
• Assistance with life stage transitions
• Community nursing care
• Development of daily living and life skills
• Assistance with daily personal activities (high intensity)
• Innovative community participation
• Participation in community, social and civic activities
• Plan management
• Household tasks
• Support coordination
• Group and centre-based activities
• Supported independent living
• Assistance with travel and transport arrangements

The Commission holds this registration under Polish Community Care Services Incorporated. Search the register by ABN rather than business name — trading names and registered entity names often differ.

Approval covers the support types listed above. It is not a statement that Polcare currently offers all of them, or has availability. How we check listings.

Source: NDIS Commission provider register, snapshot 2 August 2026.

Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.

Understanding sda under the NDIS

SDA eligibility is one of the most evidence-intensive applications in the NDIS. The NDIA's published criteria require demonstration of "extreme functional impairment" or "very high support needs" — terms that are operationalised through specific assessment thresholds. Around 6% of NDIS participants currently receive SDA funding; applications without strong allied-health evidence rarely succeed.

A successful SDA application typically includes recent (within 12 months) reports from an occupational therapist (functional capacity assessment, current home suitability assessment, recommended SDA design category with rationale), a physiotherapist (mobility and equipment requirements), and any specialist physician relevant to your condition. The OT's housing-suitability assessment is the central document — it must demonstrate that current housing is unsafe, unsuitable, or fails to support participation, and that an SDA design category would specifically resolve those issues.

SDA design categories are: Improved Liveability (sensory/intellectual/cognitive disability emphasis), Fully Accessible (wider doorways, accessible bathrooms, open-plan), High Physical Support (Fully Accessible plus structural provision for hoists and emergency power), and Robust (built for high-impact use where behaviour of concern may damage standard housing). The category is determined by the assessment evidence — you don't choose it, the assessor recommends it.

SDA funding is paid directly to the property owner. You pay a "reasonable rent contribution" — typically 25% of the Disability Support Pension plus 100% of Commonwealth Rent Assistance — from your personal income. SDA does not include support workers; that's funded separately as Supported Independent Living (SIL). When evaluating SDA properties, prioritise location relative to existing supports and informal networks; the building specs are easier to assess than the social fit, and moving back is administratively very difficult.

NDIS supports in Inner Eastern Melbourne

The Inner Eastern Melbourne service district covers 158+ suburbs and hosts 1126+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including Polcare travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.

Most participants in Inner Eastern Melbourne access a mix of services — commonly support worker, sda and transport. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.

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