Reliable Care Solutions

About Reliable Care Solutions

Reliable Care Solutions is a registered NDIS provider operating in Perth, Western Australia. The business is run by Reliable Care Solutions Pty Ltd, an Australian private company (ABN 50 679 718 462) active since August 2024. The Commission’s register records the registration under that company with its head office in Wentworthville, New South Wales, and lists a Western Australian outlet with no street address published.

At the provider’s request, this listing covers Perth only and names no private street address. The provider’s own website says that enquiries about Perth should include the suburb and the requested support, and that coverage and current capacity are confirmed on enquiry rather than from any suburb page.

Services Reliable Care Solutions provides in Perth

The Commission holds ten registration groups for this ABN. The two services below are the ones Reliable Care Solutions has asked to publish for its Perth listing, each matched to the registration groups that cover it.

• In-home support and personal care — personal care (bathing, dressing, grooming) and help around the home with cleaning, laundry and meal preparation (registration groups: Assist — Personal Activities and Household Tasks)
• Community participation — support to take part in community, social and local activities (registration group: Participate Community)

The register also holds seven further groups for this ABN that are not published on this Perth listing: Supported Independent Living, Daily Tasks/Shared Living, Innovative Community Participation, Group/Centre Activities, Development of Life Skills, Assist — Life Stage/Transition and Assist — Travel/Transport. Some of these are described on the provider’s own website; whether any is currently delivered in Perth is a question to ask Reliable Care Solutions directly.

Registration conditions

Three conditions are recorded on this provider’s registration by the Commission. They are reproduced below as the register records them, including the question mark that stands where an apostrophe belongs in the first condition:

1. “A variation condition is imposed for the assessment of Module 5A: Assistance with SIL. The audit must be conducted as part of the provider?s mid-term audit which must commence no later than 18mths after the date of registration.”

2. “A condition has been imposed, for providers of 0107 Assistance with daily personal activities, for risk assessment of participants who choose to be supported by a single worker.”

3. “A condition is imposed for a Certification audit to be conducted on site, including provision of revised responses to the NDIS Practice Standards, three months after service delivery commences.”

The first sets when the audit of the Supported Independent Living module takes place; this Perth listing does not show Supported Independent Living as a service. The second requires a risk assessment when a participant chooses to be supported by a single worker for daily personal activities. The third requires an on-site Certification audit three months after service delivery commences. The Commission’s page for Reliable Care Solutions Pty Ltd holds the current version.

What to ask before choosing an NDIS provider

Ask who your regular support worker would be in Perth, and what happens when that person is sick or on leave. Ask for the hourly rates, including evenings, weekends and public holidays, and what the cancellation terms are, before you sign a service agreement.

Registration shows what a provider is permitted to deliver. It does not tell you whether they have capacity for it in your suburb this month, so include your suburb and preferred times when you enquire. For a registered provider, complaints can also go to the NDIS Quality and Safeguards Commission.

NDIS supports in South Metro

Reliable Care Solutions is one of several registered providers available to Perth participants. For both in-home support and community participation, the fit with the individual worker often matters as much as the organisation, so comparing a few providers is worth the time.

The provider has not published a street address, by its own choice; its WA outlet on the Commission’s register also carries no street address. Expect to confirm coverage, worker suitability and start timing on enquiry rather than from the listing.

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