Rhema Healthcare Solutions

About Rhema Healthcare Solutions

Rhema Healthcare Solutions is a nursing and clinical-care provider based in Oran Park, NSW, delivering personalised nursing support for NDIS participants, aged-care clients, veterans (DVA) and private individuals. The team of registered nurses and nurse consultants specialises in continence care for adults and children, high-intensity health supports, clinical nursing assessments, care planning, and detailed reports and justification statements to support NDIS funding applications. Rhema works closely with participants, families and support coordinators, and is currently accepting new participants across NSW.

Services Rhema Healthcare Solutions provides

• Community & clinical nursing
• Continence care (adults & children)
• High-intensity health supports
• Clinical nursing assessments
• Care planning, reports & justification statements
• Training programs

Understanding community nursing and high-intensity supports under the NDIS

Community nursing and high-intensity daily personal activities cover clinical supports delivered or overseen by qualified nurses — such as continence care, medication support, wound or PEG care, and complex bowel or respiratory care. These supports require appropriately trained staff and, for the highest-intensity activities, provider-level competency sign-off. Clinical nursing assessments and written reports can also help identify the right supports and justify funding at a plan review. High-intensity supports are assessed against each participant’s plan and goals and delivered under an agreed service agreement; plan-managed and self-managed participants can use registered or unregistered providers, while agency-managed participants must use a registered provider.

The NDIS sets maximum hourly rates for support workers based on the time of service. For the 2025–26 period, the standard weekday rate is $73.58 per hour, with loadings for less sociable hours: $81.07 for weekday evenings, $103.54 for Saturdays, $133.50 for Sundays, and $163.46 for public holidays. These rates cover a standard one-to-one support arrangement. Group-based supports (such as community access programs with multiple participants) are funded at lower per-participant rates.

Support workers must hold a valid NDIS Worker Screening Check, and many providers require additional qualifications such as a Certificate III in Individual Support or Disability. First aid certification is also standard. When choosing a support worker, ask about their experience with your specific support needs, their availability for regular shifts, and what happens when they’re sick or on leave — good providers have backup arrangements to avoid gaps in support.

Support workers can drive participants as part of their duties, but vehicle-related costs must be agreed in your service agreement. Travel time between participants is billable at NDIS rates, and providers must distinguish between productive travel (travelling with you) and non-productive travel (getting to you).

Continuity of support matters enormously. Having the same regular worker builds trust and understanding, which directly affects the quality of support. Ask potential providers how they approach worker matching and what their staff turnover rate looks like. High turnover is common in disability support but better providers invest in their workforce to retain good staff.

What to ask before choosing an NDIS provider

Before signing a service agreement with any NDIS provider, including Rhema Healthcare Solutions, it’s worth having a conversation about a few key things. What are the hourly rates, including loadings for evenings, weekends and public holidays? What cancellation fees apply, and what notice period do they require? Who will your regular support worker or practitioner be, and what happens if they’re sick or on leave? How does the provider handle complaints? These questions are standard — any reputable provider will have clear answers.

If Rhema Healthcare Solutions is registered with the NDIS Quality and Safeguards Commission, they’re bound by the NDIS Code of Conduct and must meet service standards audited by approved quality auditors. This covers everything from worker screening to incident reporting. Unregistered providers can still be used by plan-managed and self-managed participants but aren’t subject to the same oversight.

It’s also worth understanding your service agreement before you sign it. The agreement should clearly state the supports being delivered, the price per hour or unit, any cancellation policy, how travel charges are handled, and how either party can end the agreement. Under the NDIS, you can usually change providers, subject to the notice and cancellation terms in your service agreement. If a provider’s service agreement doesn’t include a reasonable exit clause, that’s worth questioning.

If you’re unsure about any aspect of choosing a provider, your support coordinator or local area coordinator (LAC) can help. They can explain what to look for, accompany you to initial meetings, and assist with setting up service agreements that protect your interests. Keeping records of your interactions with providers — save invoices, note key conversations, and track whether the services delivered match what was agreed — will make plan reviews smoother and provide evidence if you ever need to raise a complaint.

NDIS supports in South Western Sydney

South Western Sydney — including the Oran Park, Camden and Oran Park growth areas — has a large and fast-growing NDIS market. Many nursing and clinical providers, including Rhema Healthcare Solutions, travel to participants at home or in the community; travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.

Whether you need continence care, ongoing community nursing, a one-off clinical assessment or a report for a plan review, comparing providers in your area is the best way to find the right fit for your goals and circumstances.

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This listing is managed by Rhema Healthcare Solutions. Business (ABN) verified by ProviderScout; NDIS registration self-declared and pending independent verification.

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