Smart Shuttles

About Smart Shuttles

Smart Shuttles is an NDIS-registered provider based in Plumpton, New South Wales, serving participants across Nepean Blue Mountains. They offer 1 types of support including transport.

Services Smart Shuttles provides

• Transport

NDIS Commission register record

Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.

Approved to deliver

• Assistance with travel and transport arrangements

The Commission holds this registration under KHAN, ASHEEM. Search the register by ABN rather than business name — trading names and registered entity names often differ.

Approval covers the support types listed above. It is not a statement that Smart Shuttles currently offers all of them, or has availability. How we check listings.

Source: NDIS Commission provider register, snapshot 2 August 2026.

Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.

Understanding transport under the NDIS

Transport funding under the NDIS helps participants travel to and from activities related to their goals and plan. The NDIS recognises that reliable transport is essential for accessing employment, education, social participation, and community involvement.

Transport funding is allocated at three levels based on your circumstances. Level 1 is for participants who can use public transport without assistance. Level 2 is for those who can use public transport with some help, such as a companion or taxi for some trips. Level 3 is for participants who cannot use public transport at all and rely on taxis, rideshare services, or private vehicles for all travel. Your transport level is determined during your planning meeting based on your functional capacity and the availability of accessible public transport in your area.

Your transport budget can be used flexibly across different modes of travel. This includes taxi fares, rideshare services, community transport programs, fuel costs for private vehicles (paid at a per-kilometre rate when a family member or carer drives you), and modified taxi services. Wheelchair-accessible taxis are covered, and the cost is usually higher than standard taxis due to the specialised vehicles involved.

If you’re self-managed, keeping records of your transport spending is essential. Save receipts, log trips with dates, destinations, and purposes, and reconcile your spending against your budget regularly. Plan-managed participants should ensure their plan manager is processing transport invoices promptly so you can track your remaining budget.

It’s worth noting that transport funding under the NDIS is separate from other travel-related supports. For example, if a support worker drives you to an appointment, their travel time may be billed separately as provider travel, which comes from a different funding category. Similarly, aged care transport supports through the Commonwealth Home Support Programme are not interchangeable with NDIS transport funding.

NDIS supports in Nepean Blue Mountains

The Nepean Blue Mountains service district covers 93+ suburbs and hosts 693+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including Smart Shuttles travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.

Most participants in Nepean Blue Mountains access a mix of services — commonly support worker, sda and community nursing. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.

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