The Trueones Support Services

About The Trueones Support Services

The Trueones Support Services is an NDIS-registered provider based in Baranduda, Victoria, serving participants across Ovens Murray. They offer 3 types of support including behaviour support, support worker and transport.

Services The Trueones Support Services provides

• Behaviour support
• Support worker
• Transport

NDIS Commission register record

Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.

Approved to deliver

• Assistance with daily personal activities
• Group and centre-based activities
• Assistance to access and maintain employment or higher education
• Innovative community participation
• Household tasks
• Supported independent living
• Assistance with life stage transitions
• Assistance with daily life tasks in a group or shared living arrangement
• Participation in community, social and civic activities
• Assistance with travel and transport arrangements
• Development of daily living and life skills
• Interpreting and translation
• Accommodation and tenancy assistance

The Commission holds this registration under N Bienvenue & P.S Ntigonza. Search the register by ABN rather than business name — trading names and registered entity names often differ.

Approval covers the support types listed above. It is not a statement that The Trueones Support Services currently offers all of them, or has availability. How we check listings.

Source: NDIS Commission provider register, snapshot 2 August 2026.

Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.

Understanding behaviour support under the NDIS

Behaviour support practitioners work with NDIS participants whose behaviour of concern affects their safety, quality of life, or ability to participate in their community. The role involves understanding why behaviour occurs and developing strategies that address the underlying causes rather than simply managing the behaviour itself.

The process typically begins with a functional behaviour assessment — a structured evaluation of what triggers the behaviour, what maintains it, and what the person may be communicating through it. From this assessment, the practitioner develops a positive behaviour support plan (PBSP) that outlines proactive strategies, environmental modifications, and teaching new skills to replace behaviours of concern.

If a behaviour support plan includes any restrictive practices — such as environmental restrictions, seclusion, chemical restraint, or physical restraint — the NDIS Quality and Safeguards Commission has strict requirements. The practitioner must be registered with the Commission, the use of restrictive practices must be reported, and there must be a plan to reduce and eliminate their use over time. These requirements exist to protect participants’ rights and ensure restrictive practices are used only as a last resort.

Behaviour support is not a short-term intervention. A typical engagement runs six to twelve months and involves working closely with the participant, their family or carers, support workers, and sometimes schools or day programs. The practitioner provides training and coaching to everyone in the participant’s support network, not just the participant themselves. This is critical because behaviour doesn’t happen in isolation — it occurs within environments and relationships.

When choosing a behaviour support practitioner, look for someone registered with the NDIS Quality and Safeguards Commission who has experience with the specific behaviours and disability type involved. Ask how they approach restrictive practice reduction, how often they’ll review and update the plan, and how they measure progress.

NDIS supports in Ovens Murray

The Ovens Murray service district covers 25+ suburbs and hosts 193+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including The Trueones Support Services travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.

Most participants in Ovens Murray access a mix of services — commonly community nursing, physiotherapy and occupational therapy. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.

Quick info

Is this your business?

Claim this listing to update your details and connect with participants.

Other providers in Ovens Murray

Have you used this provider?

Help other NDIS participants. Reviews are published with your first name and relationship; your email is kept private and only used for verification.