You & Me OT

About You & Me OT

You & Me OT provides personalised occupational therapy and speech pathology — alongside exercise physiology, dietetics and social work — for children, teens, adults and seniors. Experienced mobile and paediatric OTs and allied-health clinicians deliver care where it fits into everyday life: in homes, schools, workplaces, community settings and via telehealth. The team’s evidence-based, goal-focused approach is designed to build confidence, improve communication and support greater independence. Based in Enoggera in Brisbane, You & Me OT serves South East Queensland (Brisbane, Ipswich, Sunshine Coast and the Gold Coast) as well as Perth. You & Me OT is not currently a registered NDIS provider, so it is available to plan-managed and self-managed participants (and privately).

Services You & Me OT provides

• Occupational therapy (incl. paediatric & mobile OT)
• Speech pathology
• Exercise physiology
• Dietetics & nutrition
• Social work
• In-home, school & telehealth therapy

Understanding OT and speech pathology under the NDIS

Occupational therapy and speech pathology are “Capacity Building” supports under the NDIS — therapy aimed at building a participant’s skills and independence, funded from the Improved Daily Living budget. An occupational therapist helps with everyday tasks, sensory and motor skills, equipment and home-modification assessments, while a speech pathologist supports communication, language and safe eating and swallowing. Allied-health therapy can be delivered by registered or unregistered providers — plan-managed and self-managed participants can choose either, so long as the supports are reasonable and necessary and set out in the participant’s plan. Therapy is charged against the NDIS price limits for each discipline and delivered under an agreed service agreement.

The NDIS sets maximum hourly rates for support workers based on the time of service. For the 2025–26 period, the standard weekday rate is $70.23 per hour, with loadings for less sociable hours: $77.38 for weekday evenings, $98.83 for Saturdays, $127.43 for Sundays, and $156.03 for public holidays. These rates cover a standard one-to-one support arrangement. Group-based supports (such as community access programs with multiple participants) are funded at lower per-participant rates.

Support workers must hold a valid NDIS Worker Screening Check, and many providers require additional qualifications such as a Certificate III in Individual Support or Disability. First aid certification is also standard. When choosing a support worker, ask about their experience with your specific support needs, their availability for regular shifts, and what happens when they’re sick or on leave — good providers have backup arrangements to avoid gaps in support.

Support workers can drive participants as part of their duties, but vehicle-related costs must be agreed in your service agreement. Travel time between participants is billable at NDIS rates, and providers must distinguish between productive travel (travelling with you) and non-productive travel (getting to you).

Continuity of support matters enormously. Having the same regular worker builds trust and understanding, which directly affects the quality of support. Ask potential providers how they approach worker matching and what their staff turnover rate looks like. High turnover is common in disability support but better providers invest in their workforce to retain good staff.

What to ask before choosing an NDIS provider

Before signing a service agreement with any NDIS provider, including You & Me OT, it’s worth having a conversation about a few key things. What are the hourly rates, including loadings for evenings, weekends and public holidays? What cancellation fees apply, and what notice period do they require? Who will your regular support worker or practitioner be, and what happens if they’re sick or on leave? How does the provider handle complaints? These questions are standard — any reputable provider will have clear answers.

If You & Me OT is registered with the NDIS Quality and Safeguards Commission, they’re bound by the NDIS Code of Conduct and must meet service standards audited by approved quality auditors. This covers everything from worker screening to incident reporting. Unregistered providers can still be used by plan-managed and self-managed participants but aren’t subject to the same oversight.

It’s also worth understanding your service agreement before you sign it. The agreement should clearly state the supports being delivered, the price per hour or unit, any cancellation policy, how travel charges are handled, and how either party can end the agreement. Under the NDIS, you can usually change providers, subject to the notice and cancellation terms in your service agreement. If a provider’s service agreement doesn’t include a reasonable exit clause, that’s worth questioning.

If you’re unsure about any aspect of choosing a provider, your support coordinator or local area coordinator (LAC) can help. They can explain what to look for, accompany you to initial meetings, and assist with setting up service agreements that protect your interests. Keeping records of your interactions with providers — save invoices, note key conversations, and track whether the services delivered match what was agreed — will make plan reviews smoother and provide evidence if you ever need to raise a complaint.

NDIS supports in Brisbane

Brisbane and the wider South East Queensland region have a large allied-health market, and participants can choose from both registered and unregistered occupational therapists and speech pathologists. Many allied-health providers, including You & Me OT, travel to participants at home, at school or in the community, or offer telehealth; travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.

Most participants accessing therapy use a mix of supports — commonly occupational therapy, speech pathology and other allied health. Whether you need an initial assessment, a home or equipment review, or ongoing therapy, comparing providers in your area is the best way to find the right fit for your goals and circumstances.

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This listing is managed by You & Me OT. You & Me OT is not currently a registered NDIS provider — available to plan- and self-managed participants.

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