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You Care Group

Name: You Care Group
Address: Keysborough VIC 3173, Australia, AU
Telephone: (03) 9079 4013

Keysborough VIC 3173, Australia

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About You Care Group

You Care Group is an NDIS-registered provider based in Keysborough, Victoria, serving participants across Outer Eastern Melbourne. They offer 1 types of support including transport.

Services You Care Group provides

Transport

NDIS Commission register record

Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.

Registration statusApproved

ABN49 638 682 658

Registration in force until3 June 2028

Approved registration groups9

Approved to deliver

Assistance with travel and transport arrangements
Participation in community, social and civic activities
Assistance with life stage transitions
Supported independent living
Assistance with daily life tasks in a group or shared living arrangement
Household tasks
Group and centre-based activities
Assistance with daily personal activities
Development of daily living and life skills

Approval covers the support types listed above. It is not a statement that You Care Group currently offers all of them, or has availability. How we check listings.

Source: NDIS Commission provider register, snapshot 2 August 2026.

Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.

Understanding transport under the NDIS

NDIS transport funding sits in three levels. Level 1 (currently around $1,784/year) is for participants who can't use public transport because of their disability and who need transport for work, study, or community participation up to 15 hours/week. Level 2 (~$2,676/year) is for participants engaging 15+ hours/week. Level 3 (~$3,456/year) applies to participants who require accessible transport with specialist driver training and no public-transport alternative — typically those with high-physical-support needs or who use a power wheelchair that can't board most taxis. Higher funding above Level 3 is only available in exceptional circumstances and requires documented evidence.

Transport claims have specific mechanics that catch new participants out. Funding is paid as a regular allocation, not a per-trip claim. For most participants, the transport budget covers a portion of taxi fares, ride-share trips, or fuel costs for journeys associated with NDIS goals. Participants on Level 3 generally use a registered transport provider that bills the NDIS directly using the relevant pricing arrangement; the participant doesn't see invoices.

Several alternatives sit alongside formal NDIS transport: state-based taxi subsidy schemes (different rules in each state, generally larger discounts than NDIS-only funding), Companion Card programs (free travel for an approved companion on most public transport), and disability parking permits. Combining these with NDIS transport often produces better coverage than the NDIS allocation alone.

When using a transport provider, confirm they're registered with the NDIS Quality and Safeguards Commission if your plan is Agency-managed (a requirement). Confirm wheelchair-accessible vehicle availability and notice periods if you use a wheelchair. Confirm the cancellation policy — late cancellation fees are typically charged at the equivalent of one short trip and should be in writing.

NDIS supports in Outer Eastern Melbourne

The Outer Eastern Melbourne service district covers 173+ suburbs and hosts 957+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including You Care Group travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.

Most participants in Outer Eastern Melbourne access a mix of services — commonly support worker, sda and physiotherapy. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.