Cleone's Counselling
About Cleone's Counselling
Cleone's Counselling is an NDIS-registered provider based in Avoca, Queensland, serving participants across Bundaberg. They offer 1 types of support including psychology. Telehealth Home visits Walk and talk Disability support services Nursing services Established since 2020 Cleones Counselling Disability services NDIS registered company
Services Cleone's Counselling provides
- Psychology
NDIS Commission register record
Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.
Approved to deliver
- Development of daily living and life skills
- Assistance with daily personal activities
- Participation in community, social and civic activities
- Therapeutic supports
- Household tasks
The Commission holds this registration under Mrs Cleone Kirsten Heath. Search the register by ABN rather than business name — trading names and registered entity names often differ.
Approval covers the support types listed above. It is not a statement that Cleone's Counselling currently offers all of them, or has availability. How we check listings.
Source: NDIS Commission provider register, snapshot 2 August 2026.
Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.
Understanding psychology under the NDIS
Where NDIS-funded psychology and Medicare's Better Access program overlap is one of the most frequently-misunderstood parts of the scheme. The principle is straightforward: the NDIS funds psychology that builds your capacity to manage daily life with your disability. Medicare's Better Access (10 sessions per year with a Mental Health Treatment Plan from your GP) funds general mental-health treatment unrelated to disability. Where you're eligible for both, Medicare is used first — the NDIS is the funder of last resort under the National Disability Insurance Scheme Act.
In practice, this means your NDIS psychologist should be actively coordinating with your GP and any Medicare-funded psychologist you see. If the same psychologist sees you under both funding streams (which is allowed), session notes must clearly indicate which framework each session falls under. Ask any prospective NDIS psychologist how they handle the Medicare/NDIS interface — vague answers are a sign they may not have thought it through.
Disability-specific experience matters more than general clinical seniority. A psychologist who specialises in autism, intellectual disability, acquired brain injury, or trauma related to institutional care will work very differently from a generalist. For participants with complex presentations, registered psychologists with endorsement in clinical, counselling, or clinical neuropsychology have additional structured training relevant to disability work.
Telehealth has been widely adopted post-pandemic and is particularly useful for regional participants and those whose disability makes travel difficult. The NDIS rate ($252.99/hr) is the same for telehealth as in-person sessions; home visits may attract a separate travel charge that must be agreed in writing before the visit.
NDIS supports in Bundaberg
The Bundaberg service district covers 43+ suburbs and hosts 181+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including Cleone's Counselling travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.
Most participants in Bundaberg access a mix of services — commonly occupational therapy, community nursing and sda. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.
Request a callback
Free for participants. Send your details and Cleone's Counselling will get your request.
Quick info
Is this your business?
Claim this listing to update your details and connect with participants.
Claim listingOther providers in Bundaberg
Have you used this provider?
Help other NDIS participants. Reviews are published with your first name and relationship; your email is kept private and only used for verification.
Not published. Used only to verify your review and contact you if needed.