Lifeline Support Services
About Lifeline Support Services
Lifeline Support Services is an NDIS-registered provider based in Hughesdale, Victoria, serving participants across Inner Eastern Melbourne. They offer 6 types of support including assistive technology, psychosocial recovery coaching, sda and more. Lifeline Support Services is a registered NDIS provider in Melbourne, offering personalized & compassionate support for daily activities, health, housing, & more.
Services Lifeline Support Services provides
- Assistive technology
- Psychosocial recovery coaching
- SDA
- Support coordination
- Support worker
- Transport
NDIS Commission register record
Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.
Approved to deliver
- Assistance with daily personal activities
- Participation in community, social and civic activities
- Development of daily living and life skills
- Group and centre-based activities
- Assistance with travel and transport arrangements
- Assistance with daily life tasks in a group or shared living arrangement
- Household tasks
- Supported independent living
Approval covers the support types listed above. It is not a statement that Lifeline Support Services currently offers all of them, or has availability. How we check listings.
Source: NDIS Commission provider register, snapshot 2 August 2026.
Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.
Understanding assistive technology under the NDIS
NDIS assistive technology (AT) sits in three cost categories that determine the evidence and process required. Low-cost AT (under $1,500) can be purchased directly from your Core or Capacity Building budget without quote or assessment — items like reachers, jar openers, basic shower stools. Mid-cost AT ($1,500-$15,000) requires a quote and a functional assessment from an OT or physio — manual wheelchairs, alternating air mattresses, assistive software. High-cost AT (over $15,000) requires multiple quotes, allied-health prescription with detailed rationale, and NDIA approval — power wheelchairs, complex seating, ceiling hoists, speech-generating devices, hearing aids beyond standard cochlear implants.
Trial periods are standard practice for mid- and high-cost AT and should be insisted upon. A 2-4 week trial of a power wheelchair in your actual environment reveals issues (kerb negotiation, doorway clearance, charging logistics, transport considerations) that no clinic-based fitting can predict. Reputable AT suppliers build trial periods into their quote process and won't pressure you to accept equipment without one.
Repair and maintenance funding is often forgotten in initial AT planning. The NDIS funds repairs and reasonable maintenance for participant-owned AT, but the funding has to be in your plan — typically as a separate line item under Capital Supports. For complex equipment (power chairs, hoists, communication devices), an annual maintenance budget of approximately 10% of the equipment's purchase value is a reasonable rule of thumb.
When evaluating AT providers, prioritise local service capacity. A power wheelchair from an interstate online vendor at a slightly lower price becomes an expensive false economy when you need a same-week repair and the supplier ships parts from Brisbane.
NDIS supports in Inner Eastern Melbourne
The Inner Eastern Melbourne service district covers 158+ suburbs and hosts 1126+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including Lifeline Support Services travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.
Most participants in Inner Eastern Melbourne access a mix of services — commonly support worker, sda and transport. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.
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