Mark and Sylvie's Home Care

About Mark and Sylvie's Home Care

Mark and Sylvie's Home Care is an NDIS-registered provider based in South Yarra, Victoria, serving participants across Inner Eastern Melbourne. They offer 9 types of support including behaviour support, early intervention, home modifications and more. Mark & Sylvie’s Home Care is an approved provider of government funded Home Care Packages, founded by doctors who are passionate about caring for the elderly.

Services Mark and Sylvie's Home Care provides

• Behaviour support
• Early intervention
• Home modifications
• Occupational therapy
• Psychology
• Psychosocial recovery coaching
• SDA
• Support worker
• Transport

NDIS Commission register record

Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.

Approved to deliver

• Assistive products for household tasks
• Therapeutic supports
• Assistance with travel and transport arrangements
• Development of daily living and life skills
• Assistive products for personal care and safety
• Assistance with daily life tasks in a group or shared living arrangement
• Assistance with daily personal activities (high intensity)
• Assistance with daily personal activities
• Exercise physiology and personal well-being activities
• Group and centre-based activities
• Participation in community, social and civic activities
• Supported independent living
• Household tasks
• Community nursing care

The Commission holds this registration under The Trustee for Atticus Health Service Trust. Search the register by ABN rather than business name — trading names and registered entity names often differ.

Approval covers the support types listed above. It is not a statement that Mark and Sylvie's Home Care currently offers all of them, or has availability. How we check listings.

Source: NDIS Commission provider register, snapshot 2 August 2026.

Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.

Understanding behaviour support under the NDIS

A positive behaviour support plan (PBSP) is the central deliverable of an NDIS behaviour support engagement. The plan documents the function of behaviour of concern (what need or communication it serves), proactive strategies that reduce its likelihood, environmental and routine modifications, and replacement skills that the participant is actively learning. A good PBSP is concrete enough that a casual support worker reading it knows what to do; a poor one is generic enough that no one knows how to implement it.

Where a PBSP includes any restrictive practice — chemical restraint (medication used to manage behaviour rather than treat illness), physical restraint, mechanical restraint, environmental restriction (locked doors, restricted access to areas of the home or possessions), or seclusion — the NDIS Quality and Safeguards Commission's strict reporting framework applies. The behaviour support practitioner must be registered with the Commission, every use of a restrictive practice must be reported within 5 business days, and the plan must include explicit strategies to reduce and ideally eliminate the practice over time. Restrictive practices used outside an approved PBSP attract regulatory action against the provider.

The realistic timeline for a behaviour support engagement is 6-12 months minimum, often longer. Significant skill-building and environmental change takes time. A practitioner who promises rapid resolution after a single assessment is misjudging the work. Engagement quality also depends on the practitioner's willingness to coach support workers, family members, and (where relevant) school staff — behaviour change happens across the whole environment, not in clinical sessions.

When choosing a behaviour support provider, confirm the practitioner's NDIS Quality and Safeguards Commission registration, ask about caseload composition, and request a high-level outline of their PBSP development process.

NDIS supports in Inner Eastern Melbourne

The Inner Eastern Melbourne service district covers 158+ suburbs and hosts 1126+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including Mark and Sylvie's Home Care travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.

Most participants in Inner Eastern Melbourne access a mix of services — commonly support worker, sda and transport. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.

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