Novis Healthcare

About Novis Healthcare

Novis Healthcare is an NDIS-registered provider based in Lane Cove West, New South Wales, serving participants across North Sydney. They offer 5 types of support including assistive technology, home modifications, occupational therapy and more. We specialise in Pressure Care, Patient Lifting, Complex Powerchairs, and Daily Living Aids, with over 20,000 products in our range.

Services Novis Healthcare provides

• Assistive technology
• Home modifications
• Occupational therapy
• Support worker
• Transport

NDIS Commission register record

Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.

Approved to deliver

• Assistive products for personal care and safety
• Assistive products for household tasks
• Personal mobility equipment

Approval covers the support types listed above. It is not a statement that Novis Healthcare currently offers all of them, or has availability. How we check listings.

Source: NDIS Commission provider register, snapshot 2 August 2026.

Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.

Understanding assistive technology under the NDIS

Assistive technology (AT) under the NDIS covers equipment, devices, and technology that help participants carry out daily activities, communicate, move around, and live more independently. The scope is broad — from simple aids like modified cutlery and shower chairs to complex powered wheelchairs, vehicle modifications, and communication devices.

The NDIS categorises assistive technology by cost and complexity. Low-cost AT (under $1,500) can often be purchased without prior approval, though it’s good practice to discuss it with your support coordinator. Mid-cost AT ($1,500 to $15,000) requires a quote and a recommendation from a relevant allied health professional, usually an occupational therapist. High-cost and complex AT (over $15,000) requires a detailed assessment report, multiple quotes, and NDIA approval before purchase.

The assessment process for mid-cost and above AT involves your therapist evaluating your functional needs, trialling suitable options, and preparing a written recommendation with justification for the specific product. Trial periods are particularly important for complex items like wheelchairs and communication devices — using a device for several weeks in your actual environment is the best way to confirm it meets your needs before the NDIS commits to funding it.

Repairs and maintenance for funded AT are also covered under the NDIS, either through your plan or via a reasonable and necessary request. If your equipment breaks down and you need an urgent repair, don’t wait for plan review — contact your support coordinator or the NDIA directly, as interim solutions can often be arranged quickly.

When working with AT suppliers, ask about warranty periods, expected lifespan of the equipment, availability of spare parts, and turnaround time for repairs. A good supplier will also provide training on how to use and maintain the equipment. For consumable items like continence aids or low-cost replacement parts, keep records of your usage to support future funding requests.

NDIS supports in North Sydney

The North Sydney service district covers 163+ suburbs and hosts 775+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including Novis Healthcare travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.

Most participants in North Sydney access a mix of services — commonly support worker, physiotherapy and transport. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.

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