Open Arms Community Services
About Open Arms Community Services
Open Arms Community Services is an NDIS-registered provider based in Tarneit, Victoria, serving participants across Western Melbourne. They offer 4 types of support including community nursing, psychosocial recovery coaching, support worker and more. Open Arms provides NDIS disability support services to individuals in West Melbourne, providing a positive environment focused on choice and achieving goals.
Services Open Arms Community Services provides
- Community nursing
- Psychosocial recovery coaching
- Support worker
- Transport
NDIS Commission register record
Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.
Approved to deliver
- Assistance with life stage transitions
- Assistance with travel and transport arrangements
- Assistance with daily life tasks in a group or shared living arrangement
- Innovative community participation
- Development of daily living and life skills
- Participation in community, social and civic activities
- Group and centre-based activities
- Supported independent living
- Assistance with daily personal activities
The Commission holds this registration under A.G NYEMAH & A SMITH. Search the register by ABN rather than business name — trading names and registered entity names often differ.
Approval covers the support types listed above. It is not a statement that Open Arms Community Services currently offers all of them, or has availability. How we check listings.
Source: NDIS Commission provider register, snapshot 2 August 2026.
Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.
Understanding community nursing under the NDIS
Community nursing under the NDIS covers clinical care that’s directly related to a participant’s disability and functional needs. This includes complex bowel and bladder care, wound management, ventilator and respiratory support, PEG feeding tube management, medication management, subcutaneous injections, and catheter care.
It’s important to understand the boundary between NDIS-funded and health-system-funded nursing. The NDIS funds nursing care that’s disability-related and ongoing — care that you need regularly because of your disability and that enables you to live in the community. Acute nursing care (such as post-surgical wound care or treatment for an illness) is the responsibility of the public health system, not the NDIS. Similarly, nursing care in hospital settings is not NDIS-funded.
Community nurses working under the NDIS must be registered nurses (RNs) or enrolled nurses (ENs) with current AHPRA registration. For complex clinical procedures, an RN is typically required. Many providers also employ assistants in nursing who work under RN supervision for less complex tasks. The provider must be NDIS-registered to deliver community nursing services to Agency-managed participants.
Visit frequency depends on your clinical needs. Some participants require daily nursing visits for wound care or medication administration, while others need weekly monitoring. For participants with ventilator or tracheostomy needs, round-the-clock nursing support may be funded. The nursing provider should develop a care plan that outlines the frequency, duration, and nature of visits, and this should be reviewed regularly.
When choosing a community nursing provider, ask about their experience with your specific clinical needs, their after-hours availability for urgent issues, how they manage handovers between nurses to ensure continuity of care, and how they communicate with your GP and specialist doctors. Clinical care requires strong coordination between the nursing provider and your broader health team.
NDIS supports in Western Melbourne
The Western Melbourne service district covers 62+ suburbs and hosts 802+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including Open Arms Community Services travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.
Most participants in Western Melbourne access a mix of services — commonly support worker, transport and community nursing. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.
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