The Independence Shop

About The Independence Shop

The Independence Shop is an NDIS-registered provider based in Bongaree, Queensland, serving participants across Moreton Bay. They offer 2 types of support including assistive technology and support worker. Staying independent just got easier with Australia's go-to shop for daily living aids, practical products and useful gifts. Find assistive technology and mobility aids. NDIS provider, NDIA lodgement and HCP invoicing. Australian owned and operated from the Sunshine Coast, Queensland. Locally stocked, fast shipping.

Services The Independence Shop provides

• Assistive technology
• Support worker

NDIS Commission register record

Published by the NDIS Quality and Safeguards Commission, as at 2 August 2026.

Approved to deliver

• Assistive products for household tasks
• Assistive products for personal care and safety
• Personal mobility equipment

The Commission holds this registration under Mrs Rosanne Maree Lukat. Search the register by ABN rather than business name — trading names and registered entity names often differ.

Approval covers the support types listed above. It is not a statement that The Independence Shop currently offers all of them, or has availability. How we check listings.

Source: NDIS Commission provider register, snapshot 2 August 2026.

Before you sign anything, read choosing your first NDIS provider — rates and loadings, cancellation terms, staff continuity and how to end a service agreement.

Understanding assistive technology under the NDIS

NDIS assistive technology (AT) sits in three cost categories that determine the evidence and process required. Low-cost AT (under $1,500) can be purchased directly from your Core or Capacity Building budget without quote or assessment — items like reachers, jar openers, basic shower stools. Mid-cost AT ($1,500-$15,000) requires a quote and a functional assessment from an OT or physio — manual wheelchairs, alternating air mattresses, assistive software. High-cost AT (over $15,000) requires multiple quotes, allied-health prescription with detailed rationale, and NDIA approval — power wheelchairs, complex seating, ceiling hoists, speech-generating devices, hearing aids beyond standard cochlear implants.

Trial periods are standard practice for mid- and high-cost AT and should be insisted upon. A 2-4 week trial of a power wheelchair in your actual environment reveals issues (kerb negotiation, doorway clearance, charging logistics, transport considerations) that no clinic-based fitting can predict. Reputable AT suppliers build trial periods into their quote process and won't pressure you to accept equipment without one.

Repair and maintenance funding is often forgotten in initial AT planning. The NDIS funds repairs and reasonable maintenance for participant-owned AT, but the funding has to be in your plan — typically as a separate line item under Capital Supports. For complex equipment (power chairs, hoists, communication devices), an annual maintenance budget of approximately 10% of the equipment's purchase value is a reasonable rule of thumb.

When evaluating AT providers, prioritise local service capacity. A power wheelchair from an interstate online vendor at a slightly lower price becomes an expensive false economy when you need a same-week repair and the supplier ships parts from Brisbane.

NDIS supports in Moreton Bay

The Moreton Bay service district covers 80+ suburbs and hosts 433+ registered NDIS providers. Participants in this area typically access services in their local community, though many providers including The Independence Shop travel to clients at home. Travel charges under the NDIS are capped and must be agreed in your service agreement before work begins.

Most participants in Moreton Bay access a mix of services — commonly support worker, physiotherapy and transport. Whether you’re looking for ongoing support or need a specific assessment, comparing providers in your area is the best way to find the right fit for your goals and circumstances.

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